December 2018 Handle with care | Page 19

Legal Management term, with an estimated 95 per cent of law firms’ interactions with clients expected to involve AI by the year 2025. The increased use of AI is an evident trend across the region amid a shift, across all sectors, towards the greater use of digital tools to facilitate day-to-day business, such as data management and cloud computing. However, there is still a certain degree of scepticism among law firms and clients, attendees heard. One concern is that, given AI’s ability to reduce the time spent scanning and preparing documents, and the subsequent cut in costs, the lawyer-client relationship could be become less personal and negatively affected as a result. Consequently, technology must be seen as a tool for improving processes but not as a replacement for human communication, participants argued. The speakers at The Latin American Lawyer event in Miami (entitled ‘How can general counsel leverage technology throughout the M&A and transactions lifecycle?’) were as follows: Arturo Pérez- Estrada Partner, Greenberg Traurig www.thelatinamericanlawyer.com Younger lawyers demanding change In addition to the reluctance among some law firms to embrace new technology, its take-up has also been hindered by some law schools’ failure to teach new technology to students. This is despite the fact that it is the younger generation of lawyers that is demanding change, and specifically automation, to accelerate and simplify what can be tedious processes, panellists heard. At the same time, law firms need to be continually providing training to their staff on the new tools that are becoming available. In addition, it is also widely accepted that firms and companies that embrace new technology are more attractive to young talent and more likely to be viewed as potential employers. Panellists generally agreed that we are currently living in a new age of technology that Hernán Pacheco Partner, EY Centroamerica Manuel Pliego Government affairs, Microsoft Mexico Jimena González de Cossio is bringing a plethora of new opportunities to law firms, but capitalising on such opportunities requires constant and diligent risk management. Meanwhile, amid the risk of interpersonal relationships between lawyers and clients being put in jeopardy by the use of AI, the use of such technology can actually lead to the creation of a more collaborative framework among lawyers themselves, as well as their clients. Furthermore, despite initial scepticism on the part of some law firms, confidence in technology is, on the whole, increasing, and its potential to change processes, and even professions, should be seen as a positive step towards streamlining processes and providing a helping hand to lawyers during the often complex processes involved in M&A transactions. Víctor Manuel Frías Partner, Greenberg Partner, EY Mexico Traurig Cristian Fernández Luis Alberto Cárdenas Díaz Corporate lawyer, Microsoft México Head of corporate & commercial legal affairs Banco Sabadell December 2018 • THE LATIN AMERICAN LAWYER • 17