Dec/Jan | Page 84

the fink Letters to the Editor That old chestnut, the use of the term “pirate parts” has come up again, but this time we cannot take the blame for using it. The pirate was there in all his glory at the Automechanika Frankfurt, and we decided that this was our opportunity to get Johnny Depp into our mag. One of our readers didn’t like this, though, and we bring you the full correspondence, relating to this subject: Dear Sir, experienced, their product knowledge is a joke. A senior member of a car manufacturer uses the words “genuine” and “pirate”, and states that a genuine part is manufactured to better specifications. He, quite rightly, separates the issue of “counterfeit” parts, which is an entirely different matter and one that I believe every reputable parts distributor abhors. An employee of another car manufacturer implies that genuine parts are made to a higher standard, and goes on to state that “genuine parts are parts packed in their original packaging”. A spokesman for the Automobile Association says that “genuine parts are those in a manufacturers packaging, e.g. Volkswagen, whilst ‘branded’ parts are those carrying a manufacturers brand, such as Champion spark plugs.” Using a pirate or the words ‘pirate parts’ is something I would have thought you would avoid, as it is disparaging and gives further credence to a phrase I believe is a misnomer, and that does not belong in our industry, particularly when linked to a picture that denotes thievery (a pirate is after all a sea-faring robber). Some years back I replied to a magazine article and wrote the following that I believe is even more applicable today: It is interesting to note that it is always the car manufacturers who claim their genuine parts to be superior to all others, and who constantly denigrate non-genuine replacement parts by, for example, calling them ‘pirate parts’. In this day and age few product ranges can reasonably be classed as superior to all others, the obvious exception being “captive” items like certain body and suspension components, where no opposition exists. It is common knowledge that a very high percentage of genuine parts sold by car manufacturers are the same as those sold in their original packaging and under their original branded names by independent parts distributors. Why do car manufacturers keep insulting their customer’s intelligence by claiming otherwise, when they make very few (if any) parts, with the exception of the body? The fact that many non-genuine parts are manufactured from superior materials, or are assembled with more robust components, is also ignored. There are also some original specifications that embody latent defects, which have been eliminated in after-market branded products. That non-genuine parts incorporate these enhancements is actually more prevalent than one would think, for a number of reasons too lengthy to mention here, yet the car manufacturers imply this is never the case. Some of the spokesmen, who over the years have expressed their opinions on the subject, have never actually visited different component manufacturers. They have never seen the same product coming off the line and being put into different packaging, and have little idea of the realities and differences between different brands or different component manufacturers. They rely on their title to establish their credentials and supposed expertise, but to those properly trained and | words in action They are all inaccurate and what was said only serves to highlight the ignorance of the people making those statements. It is interesting to note the wording used, and particularly the Oxford dictionary definitions of those words, namely: “Pirate” - a seafaring robber. “Counterfeit” - made in imitation, not genuine, forged. “Original” - existing from the beginning, not copied. “Branded” a particular make of goods, an identifying trade mark. “Genuine” - really coming from its reputed source, not sham. It becomes obvious that the continued use by the car manufacturers of the word “pirate” is a deliberate attempt to belittle independent replacement parts, is entirely out of context and in fact should not be used for the subject of motor spares. It is well known that the worst form of salesmanship is to run your opposition down, which does not say much for the character of those who persist with this blatant misnomer. It could be argued that the use of the phrase “genuine parts” is also a misnomer. If “genuine” means to come from its source, then car manufacturers parts must by dictionary definition be “non-genuine”. No car manufacturer is the actual source of the majority of the parts they distribute, except for captive items like body parts, which comprise a very small percentage of total parts sold. Car manufacturers are resellers in exactly the same way as independent parts distributors are, because the parts they sell come from independent component manufacturers. 82 december 2014 / January 2015