Debtfree DIGI March 2016 | Page 32

service providers and registrants. The various PDAs were in attendance as well as several banks and ONE|SURE. After lunch it was down to the serious business as Mr Graham Bellairs and Ms Yusria Cornelius presented on behalf of the Cape Law Society. The topic of the hour is something called “fee sharing” between Debt Counsellors and Attorneys. They discussed several ways in which some firms are using funds from one consumer to help cover the legal fee costs of another consumer or where the Debt Counsellor does not use the funds exclusively for legal work or where the legal firm may reimburse the Debt Counsellor in some way. Their message was clear: fee sharing is illegal. Ms Cornelius mentioned that some attorneys have not been able to get work from Debt Counselling firms because they refuse to share fees in some way. The NCR and the Law Society have met and will issue a joint statement on the topic shortly. Ms Cornelius mentioned that Debt Counsellors can do legal work and prepare documentation etc (they are the applicant) but they simply must not charge for the work (unless it is legal work for the NCT where the NCR has said that Debt Counsellors can charge a “legal fee”). Where the presentation had been going strong (if somewhat stern) things next turned sour as Ms Cornelius made seemingly condescending comments about longstanding Debt Counsellor Mr John Steyn’s contribution in helping establish the now commonly used debt review court application documentation. These were not well received and the meeting almost came to a halt among the raised voices, hushed boos and heckling. Ms Kedilitile Legodi apologised on behalf of the Cape Law Society and managed to get things back under control, though some people began to leave at that point. Ms Senyarelo next took the podium again to discuss the NCRs complaints process. The NCR are trying to resolve complaints within 14 days and she discussed the steps the NCR use in this process. Interestingly as per the NCA the NCR are not required (or supposed) to resolve matters only consi \