Death of a PB BEFORE April 2008 December 2013 | Page 12

9

Future Enquiries, Disputes and Appeals

Changes in circumstances
After your pension comes into payment, you may change your address or want
to change your banking arrangements. If you do you can amend your details:
 by writing to us with details of the changes.
 online, if you have registered with
for more details).

(see Section 11 on page 12

 Over the telephone, if you have registered for the Pension Password Service
(PPS). To register for the PPS or amend your password, complete Section 8
of the Beneficiary’s Form.
Please remember to quote your pension number or National Insurance number
when you contact us and try to give at least three weeks’ notice.

Disputes and Appeals
Appeals against any decisions made by SYPA in calculating the Dependants’
Benefits and/or Death Grant should be made in writing within 6 months of that
decision.
If you feel that you have a dispute, a
booklet describing the procedure is
available from:
South Yorkshire Pensions Authority,
18 Regent Street, Barnsley. S70 2HG
It is, however, always best to try to
resolve the matter informally either by
contacting SYPA if the dispute is
against us. You should contact the
deceased’s former employer if you feel
you have a dispute against them.

10

SouthYorkshirePensionsAuthority