DCS Telecom Today's Smart Communication - VOIP Phones | Page 11

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Be sure to get clear information regarding cancellation and contractual
fees applicable. The fees may be different for different providers, so you
have to pay attention to term details and ensure that you know about any
cancellation fees included in the contract. In fact, it is important to ensure
that service fees agreement includes whatever you have to pay for
domain name registration along with its maintenance. Also know about
what you will be refunded if you stop using the service in the future.
Getting complete details about service fees will help prevent any
misunderstandings later and will also tell you about the professionalism
of a service provider.
Check the availability of any trial period. Some service providers offer a
trial period to help you have a good idea of what you will be getting
when you use their hosted PBX services. You will be better off working
with a service provider that offers industry standard trials and allows you
to test control panel, service uptime, and live support without having to
pay anything in advance. By testing these features, you will be in a much
better position to decide if a particular service is going to work for you or
not.