DCS Telecom Tips on Choosing The Right Telephone Systems For Y | Page 9
Benefits of a Hosted PBX
Solution
Reliability
With modern advancements in VoIP, hosted PBX systems are now often more
reliable and of a higher quality than traditional PBX systems. Calls can be trusted
to connect without drops or delays.
Disaster Recovery
In the event of power outages or loss of comms at your local office, the hosted
PBX system can continue to receive calls. Calls can be recorded to voicemail or
forwarded to mobile phones or other sites. For certain industries such as
healthcare or financial trading, the redundancy provided by Hosted PBX is vital
to business continuity.
Advanced Features
The full unified communications packages provided by a Hosted PBX often
include features which are considered critical to modern-day business. Email
transcriptions, voicemail to email, video calls, auto attendants and remote call
management are just some of the advanced features a Hosted PBX solution can
provide.