DCS Telecom Tips on Choosing The Right Telephone Systems For Y | Page 10

Hosted PBX vs. On-Premise PBX
Hosted PBX
 Pros:
 Greater mobility - the phone system can easily be moved to new premises.
 In the event of power or Internet outage at the office, calls can be rerouted to
mobile phones.
 Patches and upgrades are handled by the external provider.
 It's easy to add or remove phone numbers, as they are only virtual on the system.
 Installation of new features is handled by the external provider.
 Cons
 Call quality can be affected by a slow or bad Internet connection.
 Loss of Internet connection will bring down the phone system.
 Flexibility is limited to the constraints of the external provider.
 New features are reliant on the external provider.
 Fees are mandated by the external provider and can be increased
unexpectedly.