DCS Telecom All About Business Phone Systems | Page 5

Finding the Best Small Business Phone System

• The overall goal of the system is to make your staff members more efficient on a daily basis . If your company has to have access to additional features like video or mobile communications , it ’ s important to choose a phone system that offers high-quality versions of these amenities . If your team needs to have access to a phone number that will ring on more than one device , it ’ s best to look for a small business phone system that specializes in this .

• If you run a business that provides access to information at all hours of the day but can ’ t always have a live person to answer the phone , it ’ s a good idea to select a small business phone system that features an automated attendant . Unified messaging is important for a small business phone system as well . You need to make sure that you can get all your messages in real time , which could mean getting system that sends your voicemails to your email or sends a text message to your company phone when someone leaves you a voicemail . This makes it easier for you to get back in touch with customers and business partners , which helps to improve your customer service and company reputation .