DCS Telecom All About Business Phone Systems | Page 5

Finding the Best Small Business Phone System

• The overall goal of the system is to make your staff members more efficient on a daily basis. If your company has to have access to additional features like video or mobile communications, it’ s important to choose a phone system that offers high-quality versions of these amenities. If your team needs to have access to a phone number that will ring on more than one device, it’ s best to look for a small business phone system that specializes in this.

• If you run a business that provides access to information at all hours of the day but can’ t always have a live person to answer the phone, it’ s a good idea to select a small business phone system that features an automated attendant. Unified messaging is important for a small business phone system as well. You need to make sure that you can get all your messages in real time, which could mean getting system that sends your voicemails to your email or sends a text message to your company phone when someone leaves you a voicemail. This makes it easier for you to get back in touch with customers and business partners, which helps to improve your customer service and company reputation.