Dairyland Peach Sections Business Profile 2019 | Page 22

Dairyland Peach Business Profile 2019, Page 22 Excellence, hard work and dedication, at the core of what ABC Seamless does for customers Working long days in the lumber yard and count- less hours in construction, Nathan Primus delivered his knowledge and expertise to a myriad of clients. However, 1 1/2 years ago, Nathan switched gears and made a career change that would forever transform his life: consulting. That company happens to be his father’s franchise, ABC Seamless Siding, Gutters and Windows, located in the cozy, small-town of Willmar, Minnesota. With franchises in the glorious expanse of Alaska, to the diverse acres of Texas, ABC Seamless specializ- es in premium seamless steel siding, gutters, windows, doors, roofing, soffit, fascia and leaf protection. Nathan’s father, Fritz Primus, purchased his fran- chise in 2017. However, he’s no rookie to the indus- try. For roughly 16 years, Fritz was an employee of ABC Seamless of St. Cloud. As the years progressed, Fritz’s unwavering customer service remained his top priority. Nathan explains the company’s unique approach. “We’re customer-driven, so if any issues arise, we get to them right away,” he said. “Customer service is huge, we treat everybody with respect, teach them the knowledge we have on the products and industry. Even if the customer doesn’t return for another year or two down the line, it’s giving the customer the at- tention he or she deserves.” In 2019, with competition at an all-time high, ABC Seamless deviates from the norm: “The main differ- ence is our styles and colors — and we’re a seamless company. We provide the best products that home- owners need. We provide siding that will last 40 years, instead of siding that will last 15 years,” Nathan said. “Check out our products to see firsthand that there are items out there that differ from that of the lumber stores — products that will improve your home.” What’s more, ABC Seamless offers free estimates, a lifetime warranty on paint, peel and rusting; and a ABC Seamless offers a lifetime warranty of paint, peel and rusting, a 15-year warranty of two sets of color and a 20-year warranty on one color. ABC Seamless Owners Nathan Primus and Fritz Primus believe customer service is the key to success. 15 year-warranty on two sets of color, and a 20 year- warranty on one color. Excellence, hard work and dedication are at the core of what they do. ABC’s skilled installers, sales, and office personnel are experts in their product line, providing homeowners top-notch guidance and ser- vice. Nathan recommends that homeowners stop in to see and feel the products in-person. “I am not here to make a sale, I am here to educate on the products that are out there,” Nathan said. “I would rather have walk-ins all day long, and show our products, what we do, and what sets us apart from any other company around.” Nathan strongly encourages others to pursue a career in the field of exterior renovation and restora- tion. “It’s a career you put your head down and grind away. Remember, you’re not going to get every sale, people are going to price check you, and they are will- ing to purchase something cheaper, than something more expensive. But, try doing the best you can for the customer. Match what you offer to what the cus- tomer needs,” he said. This philosophy demonstrates why ABC Seamless of Willmar earned the GuildQuality Service Excel- lence Award. Nathan described the Willmar community as: “Friendly. They’re very personable. They want to get to know you on both a personal and professional lev- el. Getting to know everybody is one of my favorite things about working in this area. Getting to know different cultures of people, and their businesses as well. I’m also a huge fan of the Willmar Cardinals and WarHawks!” ABC Seamless of Willmar is honored to partner with Habitat for Humanity, finding the best products and resources to restore damaged homes. Nathan invites you to stop in and meet his team at their new location 5170 Highway 71 NE Will- mar, Minnesota 56201. Business hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., and Saturday’s by appointment. If you have any questions, or you would like to book an appointment, please call their main number at (320)-231-1383. An alternative way to check out the products and meet the team is at their home shows. The shows typi- cally take place every spring in Redwood Falls, Will- mar and Marshall. ABC Seamless of Willmar looks forward to assisting you with your future exterior home renovation needs and seeing you around town. Locally Owned & Operated 5170 Hwy. 71 NE, Willmar 320.231.1383 or 800.450.1383 www.ABCSeamlessofWillmar.com