D Communication Guide Nov. 2013 | Page 6

Even though the term target group is often connected to advertising and marketing one should be aware that target groups must also be considered on a strategic level. What can make your offer superior to competitors’ offers is a conclusion made after carefully considering strengths, weaknesses, opportunities and threats. You should define a niche where you are likely to be successful. That means that there are no clear market leaders, no big loyal consumer segments and no price war as a result of too many players. If you though have a key advantage you might still consider niches which already are taken but you will have to be prepared that success will require extensive marketing efforts. Defining a niche includes not only specifying your branding efforts but also finding your target groups. Who are you going to sell to? A target group includes individuals who are currently customers of your business, who are potential customers and people who currently are loyal to another brand. Target groups can be defined by demographic characteristics, geographical location, behavior, ideology/interests. Studying their behavior and the trends in for example the different age groups can help us target our messages in a way making them strategically efficient. An example here can be a company trying to sell fitness services. Monitoring marketing reports tells us that the trends among the different age groups are changing drastically. Surprisingly, the group seeing strongest growth in sells is people over 65. Such a discovery requires that strategy is modified to reflect that. Classes should be designed for the elderly and equipment should be made safer. Not responding to trends is a sure way to fail no matter whether you are a startup or an established company. Defining your target group means also defining your company. Are you going to sell to everyone interested or are you going to specialize and offer superior services to a specific segment? Are you going to be cheap or expensive? Will you have a wide portfolio of products or a small one with unique products? Those decisions are once again based on your SWOT analyzes. What you need to remember is that changing an image is more difficult after beginning with your 6