Laying the Foundation Identify a Telework Coordinator
If you plan to implement telework with 10 or more employees, it is recommended to identify one employee as the telework coordinator. This person should manage the overall telework program to help improve the quality and effectiveness of your organization’ s program. The telework coordinator, typically an individual in human resources, is responsible for organizing teleworker schedules, arranging proper equipment for each teleworker, tracking program progress and promoting the benefits of telework among employees.
Establish a Telework Committee
The first action for the telework coordinator is to establish a planning committee composed of representatives from human resources, legal, information technology and management. This group can help establish program goals, objectives, written policies and procedures and develop an implementation plan and schedule with milestones. The telework committee should be responsible for determining the three most important elements of your company’ s program: policy, training and evaluation.
Create a Telework Policy
Good communication is the essential element of a successful telework program and all employees should know the program’ s guidelines and expectations. The telework policy should define program parameters, including which positions are best suited for telework. Additionally, the policy should include necessary forms or documentation, including a telework contract / agreement.
Below is an outline of the most important elements for a telework plan:
• General policy statement with program definitions
• Program goals and objectives
• Explanation of the process for program participation
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