" We can help their feet feel better and function better ... Educating guests to understand what capabilities we have is what builds the relationship ."
or buy what they select , others want to be waited on immediately .
Shoe Fly stores offer : personal fitting ; a large selection of quality footwear in sizes and widths ; and the friendly , well-trained staff that provide individual service . This represents the building blocks to creating Outstanding Customer Service . Many of our customers shop with us because they enjoy the experience , and in many instances , shop with us because they feel we are the best place for their footwear needs due to
our sizes , widths , fitting , specialty products and brands , or selection . For our business to survive and grow we need to continue to be the local leader in providing Outstanding Customer Service .
In many cases , we are not the least expensive alternative , so our goal as an organization is to add value to the products we sell by providing high-value services , like fitting , fashion , and a fun shopping experience also known as ‘ Outstanding Customer Service ’.
PFA
Photos : @ iStock / ewastudio
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