18. What
are
the
advantages
and
disadvantages
of
prototyping?
The
main
advantage
is
that
you
can
try
something
before
you
purchase
it.
The
main
disadvantage
is
that
the
user
may
not
like
the
product.
19. Define
outsourcing
and
list
three
general
types
of
outsourcing
relationships.
The
moving
of
routine
jobs
and/or
tasks
to
people
in
another
firm
to
reduce
costs.
Basic
relationship,
Preferred
relationship,
Strategic
relationship
20. What
are
some
of
the
reasons
outsourcing
is
more
popular
than
ever?
Cost
and
Quality
concerns,
Problems
in
IS
Performance,
Supplier
pressures,
Simplifying,
Downsizing,
and
Reengineering,
Financial
factors,
Organizational
culture,
Internal
Irritants.
21. What
are
the
three
recommendations
made
in
this
chapter
for
managing
an
IS
outsourcing
relationship?
1.
A
strong,
active
chief
information
officer
(CIO)
and
staff
should
continually
manage
the
legal
and
professional
relationship
with
the
outsourcing
firm.
2.Clear,
realistic
performance
measurements
of
the
systems
and
of
the
outsourcing
arrangement,
such
as
a
tangible
and
intangible
costs
and
benefits,
should
be
developed.
3.The CH0