PP
Do you sometimes come across too blunt , strong , bold and direct ? Would you like to learn how sound more confident but not be perceived as too tough or pushy ? Would you like your message to be nonconfrontational so everybody ’ s needs and wants are heard and understood ? Would you like to resolve communication differences more effectively ?
This seminar will help you :
• Identify the characteristics and effectiveness of the four common communication styles
• Identify your current communication style and learn why it might not be working best for you
• Explore the components of assertiveness
• Begin to adapt a more effective communication style that will help you be more successful at work and at home
February 15 , 2021 , 12:30 p . m . – 3:30 p . m . Cost : $ 79.00
PP
Are you tired of having embarrassing “ knee-jerk ” reactions when something upsets you ? ( You know , when a mouth full of angry swear words spill out of your mouth while others appear calm around you ?) When a smart person lets loose with an overemotional or irrational reaction in the workplace we call that a knee jerk reaction . Notice the word “ jerk ” is in there on purpose !
In this session you will learn :
• The reason for over-reacting that dates back to prehistoric times ( instinct )
• That reason isn ’ t as relevant today and is the basis for better skills ( evolve )
• What skills you need to master in life and at work
• Understand the reasons why evolving your own skills should matter to you
February 22 , 2021 , 12:30 p . m . – 3:30 p . m . Cost : $ 79.00
Strong leadership is the critical foundation for an organization . It ensures goals are achieved on time , empowers individual employees , motivates teams to work in solidarity , and generates visions for future growth . Yet , it can be difficult to establish yourself as an influential leader . This course will enable you to adopt the qualities of an effective leader and communicate constructively with your team by adjusting your behavioral style to meet the needs of employees . As a result , you ’ ll be better able to facilitate meetings smoothly , engage in constructive one-on-one conversations and ultimately , build rapport among colleagues .
In this seminar , we will :
• Identify the qualities of an effective leader .
• Make the mental shift from individual productivity to influencing others
• Recognize style differences in others and cater to their preferences
• Build rapport using verbal and nonverbal messages .
• Conduct constructive one-on-ones
• Give positive and negative feedback to different styles .
• Develop individual motivation approaches for employees
• Facilitate a meeting effectively
February 23 & 25 , 2021 , 8:00 a . m . – 10:00 a . m . Cost : $ 79.00
Change is here to stay . That ’ s probably no secret to you . For years we ’ ve all heard that the “ only constant is change .” Change is present in every aspect of your life and has become the norm in all organizations . The frequency and pace at which leaders must ask employees to change course or adapt to new systems and initiatives continues to accelerate .
Leading others through change successfully requires thoughtful planning and innovative options . This course will provide you with a clearer understanding of what happens to people when an organizational change initiative occurs . It also introduces the tools and techniques you can use to more effectively lead change efforts in your organization , ultimately allowing
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* Course materials are provided unless indicated .