Contents
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8
9 Message from the Chair and Manager
Treasurer’s Report
Emergency Relief Program
Emergency Relief Statistics
Operational Statistics
10
Governance
Board of Management
12
Trustees
Board of Trustees for Material Aid Trust Fund
13
14
15
16
17
18
19
20 Staff
Recognition of Service
Volunteer Commitment
Finding the Right People
People — Our Main Resource
CSF Casework
Case Studies
Volunteer Stories
21
Information and Resources
Brochures, IT, Databases, Public Internet
Access
22
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30
31
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36
Reviews
From some of our clients...
“Great organisation supporting the community.”
“A wonderful welcoming place with staff and
volunteers who try to help all clients in need.”
“Thank you for treating me with respect, for
helping me, and for showing me where I was
going wrong financially. In one simple meeting I
made major headway and shouldn’t find myself
in that position again. Thank you again.”
“Your worker was lovely, caring, kind and made
me feel welcome and accepted without judge-
ment. I think she deserves a huge XMAS bonus.”
Reaching our Community - Through Services,
Projects and Partnerships
Civic Reception, 50th Anniversary
Working Together
Frankston Community Appeal
Acknowledgements — Community Appeal 2017
Supporters Photoboard
Supporters
CSF Photoboard
How You Can Help
Community Support Frankston
@CommunitySupportFrankston
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Annual Report 2018
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