CRM procedures Legatee Transfers | Page 4

SENDING A LETTER TO THE DEPENDANTS The mail merge facility can be used to write to the dependants of the outgoing Legatee to advise them of their new Legatee. ? ? ? ? ? Right-Click on Find Click on LegTranDetails Search for the transfer task using the Reason field Use the green arrow to use the CRM advanced search function Click Find to retrieve the list of dependants Click the Start Mail Merge button ? ? Type leg into the file field and click on Filter Click on Legatee Transfer.html