Boundary objects can take many different shapes, ranging from making a sketch together to using puppets and small prototypes.
Boundary objects facilitate interactions between people. Images and physical objects are tools designers create and use to establish a shared context.
lowhanging fruit Making use of early research results in a workshop for practice.
Impatient to gain some early insights from the PSS101 project, the industry partners organised a“ low-hanging fruit” workshop to pick some early results. This workshop resulted in two areas to explore further: value models and tools for communication.
One way to get to grips with the complexity common in multiple stakeholder projects is te production of stakeholder maps. These maps give an overview of everyone involved in the project and the relationships between them. We noticed, however that besides knowing who is involved, it is at least as important to know why they are involved. This is vital information as what stakeholders are trying to achieve within the project influences their behaviour and decisions.
Marie de Vos
Thus it is valuable to visualise the value of stakeholder relations and interactions in both the current situation and possible future scenarios. The parties involved use this visualisation to evaluate and discuss possible opportunities for the future. Earlier approaches to represent the values between relations were often too complex. We are currently exploring how to make such a value model more accessible.
In complex projects, communication is crucial but it is often difficult, even within a single company, to communicate across‘ silos’ of different disciplines. As the complexity increases, with people from different backgrounds, different companies, differing organisational cultures, different languages, all placed in a network of shifting interests, the necessity for effective communication becomes ever greater. Difficult though communication
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