CREDUT UNION REPORT 2013.pdf April 2013 | Page 4

Tied to our vision, anchored by our values, building on our strengths MISSION To enhance the quality of life of members through the equitable provision of relevant financial products and services VISION CORE VALUES: TAGS To maintain leadership in the Credit Union sector We are committed to: Trust: Act in members’ best interest Open and honest Democracy based Access:Affordable financial services Personalised Service Flexibility in delivery Growth:Providing loans for Provident and Productive purposes Improving quality of life Growing both the Credit Union and its members Self-help:Mobilizing savings to finance loans Sustainable operations People helping people 3