Creature Companion - Interzoo Special Interzoo Special 2018 | Page 24

E-Retailing Pets and E-BUSINESS! By Binoy Sahee W ith numbers and facts speaking for themselves, the growth rate wouldn’t have been possible without the booming of the e-retailing business. Pet supply is proving to be a unique and innovative form of retailing. We have been talking about the growing pet industry for quite some time now. Defi nition of ‘market’ has changed; it no longer confi nes itself to gathering at a particular place for trade. Instead, the expansion of the market can now be measured by the market’s reach to its target customers through e-commerce. With increasing numbers of people adopting pets and considering 24 Creature Companion | Interzoo Special 2018 them a part of their families, e-retailers are vying to seize a share of the pet supply market by off ering personalised services and exotic products. With the advent of e-retailing of goods, it has been much easier to understand, know and choose products that meet our needs. Pets cannot talk, yet a loving pet owner will identify with the needs of his furry friend; and with that understanding will use the wider selection on off er via e-commerce to meet his/her pet’s unspoken needs.