COWES HARBOUR COMMISSION STRATEGIC PLAN 2016-2021 June 2016 | Page 18
PERSONNEL MANAGEMENT
CORE POLICY
Ensure CHC’s management culture motivates and empowers its team with the training, skills
and ethos to deliver CHC’s strategic objectives.
GUIDING POLICIES
n Customer care: Promote excellence in customer care and awareness.
n Good employer: Ensure CHC staff are rewarded with good and competitive conditions of
employment and remuneration.
n Invest in staff: Invest in staff induction, professional training and development and
succession planning.
n Internal communications: Promote positive two-way open communication within the organisation.
n Best practice: Ensure CHC personnel policy adheres to current statutory personnel law and best
practice guidance.
n Staff handbook: Maintain the CHC Staff Handbook and implement the policies and procedures.
OBJECTIVES
n Standards: Evaluate and potentially implement new quality management standards.
2017
n Human Resources: Review and update the CHC T&Cs and reward strategy.
2017
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Target Date
COWESHARBOURCOMMISSION.CO.UK