COVER LETTER May 2013 | Page 3

Customers get frustrated . It

is a fact in any service job . It becomes the reaction time and how you deal with a situation that makes you stand apart . I like to listen to the words as well as the emotion a client expresses to better assist in finding the root of any situation which lends a helping hand in how to resolve . I tend to think of the client / service relationship as 1 cohesive team instead of 2 opposing teams . In the end we are in this together for a win of satisfaction . Sometimes , though , this can take a little creativity .
Thinking out of the box has been a part of everyday life over the last 8 years of my career . Whether I am turning guestrooms into meeting rooms , creating custom menus or making sure Miss California doesn ’ t miss the line up , I always enjoy the challenge of thinking up an inventive outcome .
I am a passionate person . I take the ball and run with it . I am not afraid of asking questions or making decisions on my own . I am hilarious . I am an ethical person and play well with others . I love the outdoors and animals and people . And I ask that you consider me for the open position in customer service .
3