You don’t have to be a super
hero!
Things you don’t need to deal with
Individual student performancePoor attendance/dissatisfaction with a grade – you should not
give advice on this, instead direct them to their lecturer or
course leader.
Individual complaints – Students who wish to make an official
complaint should be advised to come to the Students’ Union
for advice and help.
Personal Problems – There are specialist counselling and
advice staff within Student Services to help with these
problems.
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