Corporate Brochure Business Line Booklet 2018 | Page 26

MAITLAND PROMENADE 230,338 SQFT LEASE ADMINISTRATION & REPORTING As part of our commitment to safeguarding our clients’ assets, each property is assigned a property manager and an accountant who deliver monthly report packages. These packages include a robust accounting report of the property’s financial condition, as well as commentary regarding leasing activity, maintenance items, market conditions and insights that can be leveraged to benefit the asset. SUPPORT SERVICES TENANT RELATIONS The Accountant and Property Manager work together to ensure all financial needs are met and monitored through our state-of-the-art property- specific accounting software. Franklin Street Human Resources handles the onboarding of all new staff for each property. Through collaboration, our teams are able to efficiently handle the back- end services of any property for optimal efficiency. We have achieved great success in our approach to tenant relations by creating a personal relationship between the tenant and the Property Manager. This leads to open dialogue and “real time” reconnaissance regarding a tenant’s concerns, considerations and objectives. This connectivity between the Property Manager and tenant empowers us to promote renewals and achieve asset goals.