Instructor Led Training: Continued
Crucial Conversations - 2-day Course, 3 hours per day
Day 1: Oct. 5 @ 1pm-4pm
Day 2: Oct. 6 @ 1pm-4pm
Day 1: Nov. 16 @ 1pm-4pm
Day 2: Nov. 17 @ 1pm-4pm
Day 1: Dec. 15 @ 1pm-4pm
Day 2: Dec. 16 @ 1pm-4pm
Crucial Conversations is a two-day course (3 hours per day) that teaches essential skills for creating alignment and agreement amongst team members by fostering open dialogue around high-stakes, emotional or risky topics. Learn the skills to:
- Speak more assertively
- Address difficult subjects
- Set appropriate boundaries
- Overcome communication barriers that exist around emotionally charged topics, such as:
Lack of trust with a colleague
Disagreement around high stakes issues
Office politics and hierarchy
- Help teams that are battling:
Low morale
Declining productivity
Safety violations
Poor patient/customer satisfaction
Request Crucial Conversations for your department on dates that fit your scheduling needs.
Click HERE to request a special session with your department.