Coral Springs Animal Hospital's Pawfessional Winter 2013 | Page 11

favorite Halloween costumes, having their friends and Informing your clients through Facebook is not only a family like the photo and share with friends. Or even ask- great way to market your practice and services by in- ing your clients a question to prompt responses and forming clients of what you offer, but a great way to comments. When your clients do post wonderful things educate them as well. It’s a perfect way to spread im- a b o u t portant time sensitive material quickly to a mass of your hos- people with little effort and no cost to you. Think Am- pital, or ber Alert. Perfect examples are, food/treat recalls, partici- sales/promotions you are currently offering at your pate in a practice, local pet health concerns, pet health tips, comment hot weather alerts, special events in your area or your thread, practice and other related topics. You can also talk respond about happenings in your practice that are fun and b a c k . interesting. Celebrating National Vet Tech week? Have Keep the a nurse that just became a CVT? Let the world know conversa- what you’re doing, how great your staff is and show tions go- them why they should choose you as their veterinarian. ing! It’s all a b o u t engagement!! Lastly, converting Facebook friends to clients is what it’s all about. 80% of a social media program should be used to interact, entertain, and educate your clients and prospective clients. Key word is prospective cli- Entertain- ents. Ensure that those who are currently not bringing ing con- their pets to you see why they should. Don’t be afraid tent is to show case your super star employees, and doctors. also im- Post bios and interesting facts that people can relate portant