Consumer Guide 2 | Page 21

Why the Provider is so important?
Unfortunately, human nature is a really important determinant as to the quality of service and advice you receive. The difference to the patient between being seen by a dedicated and considerate nurse and one that is not so, is enormous. In the same way, a hearing aid dispenser that you connect with is completely at odds with one you do not hit it off with. When buying hearing aids wisely, you must consider this ongoing relationship. This is important because the typical hearing aid wearer will experience cognitive listening changes that will usually lead to programming alterations being needed in the future. Successful users typically receive multiple fine-tuning appointments.
Which first- NHS or private aids?

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more suitable for those with a mild hearing loss and / or if you have struggled with aids in the past. If you value the time that your dispenser can take to make sure your hearing aids sound the best possible, then private may be the best option. Also, an independent dispenser can supply from the whole of the UK market. Home visits are usually included in your service plan, so private hearing aids will certainly suit you if you are less able to get around. Private dispensers of hearing aids will generally respond quicker to service requests and in the case of a new fitting, waiting times for new hearing aids are between 3 and 9 days only. Private hearing aids are certainly neater, lighter, smaller, more comfortable and mostly, far more advanced technologically. But you will need to pay. A recent change in legislation means that NHS hearing aids will be supplied through commercial practices, known as AQP’ s( Any Qualified Provider). This started in some areas in October 2012. This will hopefully speed up the availability and issue of NHS hearing aids but will also raise the profile and importance of private suppliers.
If you are patient and you are not concerned with the appearance of your hearing aids, it is a good idea to get your first aids from the NHS. It is the best first step if you have had operations to your ears, suffered from disorders of the ear or have multiple health issues. It is also the preferred first option if you have a long term profound hearing loss and / or you are under 40 years of age. If you are planning to emigrate within the next year, it is best to take advantage of the NHS hearing aids before you move. If you are a person of under 18 years and experiencing hearing loss, it is extremely important to seek medical advice. The private option will likely be

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Buying hearing aids on the internet
‘ Prescription’ means a qualified person must examine your ear canals, measure your hearing correctly and ascertain the existence of any medical conditions that may prevent the use of hearing aids. They must follow the very highest standards of ethical conduct and only prescribe where justified. Do not buy hearing aids through the post unless you have completely exhausted the NHS route and would not like to pay for prescription hearing aids( around £ 300 per aid).