WELCOME TO
THE HOT LIST
THE TOP FIVE things you need
to know THIS ISSUE
This issue we’re dusting off our Hawaiian shirts,
getting our barbecues ready, and enjoying the summer.
To get in the holiday spirit, we take a look at the biggest
and best tech trade shows around the world. If you’re
looking to join the jet set and catch the latest and greatest
product releases then check out page 9.
Along the way, we spend some time in the airport
terminal getting to know our Dixons Travel team on
pages 10-11, and also take a trip to Hong Kong to meet
Thierry Le Breton, who heads up our Sourcing team,
on page 14.
On page 8, we speak to Carphone Warehouse founder
Sir Charles Dunstone and new Chairman Lord Livingston
about our business’s exciting future.
And on page 22 we’ve got a brand new quiz – can you
separate the tech fact from fiction?
To get even more involved with Connected, find us
on Workplace. Just search for ‘Connected’ and join
our group to have your say on stories and be part of
future features. See you there!
ITOR
GUEST ED
Would you like to be
a guest editor? Get in touch
with us and you could help with the
next issue of Connected.
Meet VITTORIO CORNACCHIA, this issue’s guest editor:
Vittorio joined us in 2011 as a Geek Squad Agent, starting in
Glasgow’s Braehead store, before moving to Glasgow Fort.
He’s now a Team Knowhow Service Champion. Vittorio said:
“I’ve never been involved in editing a magazine before, but I really
enjoyed the experience. I love learning new things. I’m very proud
of this issue, partly because there is a lot about our exciting new
Team Knowhow brand, but also because there are so many great
articles from cover to cover!”
Team players
Our new national network of local experts, Team Knowhow,
will bring together the best of Geek Squad and Knowhow
to keep our customers’ tech working. Meet our new-look
team on page 12-13.
Get to know MyHUB
Our new people system MyHUB will change the way
we work for the better. Find out how on page 5.
Phone it in
The Nokia 3310 is set to make its long-awaited return –
tech journalist Shane Richmond looks at the timeless
appeal of the classic mobile on pages 6-7.
No challenge too great
Colleagues across our business always go above and
beyond to help our customers. On page 17 we find out
how we’ve been doing this.
Sounds good!
Don’t miss our amazing back page competition
this month, which gives you the chance to win a
Naim Mu-so Wireless Speaker!
Contact us WITH YOUR THOUGHTS, STORIES AND SUGGESTIONS BY visiting
GET IN
TOUCH
dixonscarphone.facebook.com/groups/connectedmag
...and you could bag yourself £25 worth of vouchers of your choice!
ONLINE EXTRAS: There’s a rather snazzy
online version of this magazine with
SCAN
ME
extra features and videos. Check it
out at dixonscarphoneconnected.com
Strictly private and confidential. This magazine and its contents are the property of Dixons Carphone plc
and are for internal use only. No part of this magazine may be reprinted in whole or in part without the prior
written permission of Dixons Carphone plc.
2
CONNECTED | June 2017
Look out for the hashtags throughout
this issue, which show different parts
of our Customer Promise in action:
#EXTRAORDINARY PEOPLE #FAMOUSFORSERVICES
#UNIQUELYCONNECTED #CUSTOMERSFORLIFE
#UNRIVALLEDVALUEANDCHOICE