Connected August 2017 | Page 23

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I ’ m a

CELEBRITY

CELEBRITY

Dixons Travel colleagues didn ’ t miss the chance to grab a snap with these jet-setting celebs when they dropped into their store .
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Rakesh Vaghela bumped into ex-England legend David Beckham at Heathrow Terminal 5 .
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Ex-Wales footballer turned pundit John Hartson with James Hamilton at Dublin Terminal 2 .
Served a celeb ? If you spot or serve someone famous – whether A or D list – we want to hear from you . Who was it , what were they buying and which store is their fave hangout ? SHARE THEM TO THE CONNECTED WORKPLACE GROUP !

Top 5

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Rax Makwana met TV presenter Jonathan Ross at Heathrow Terminal 2 .
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Mo Burns with TV personality Holly Willoughby at Glasgow Airport .
High-flying musician Noel Gallagher poses for a selfie with Lauren Robertson at Glasgow Airport .

TRAVEL games

Going on holiday often means sun , sea , exploring and relaxing . But how do you keep everyone entertained during long journeys and flight delays ? BY GAMING OF COURSE !

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We chatted to Feilim Mackle , Services CEO , about computer games , his proudest moment , and Team Knowhow .
What does your role involve ?
Which teams do you work with ?

SECOND

INTERVIEW
Leading Team Knowhow , our new Services brand .
Our on-call , repair , delivery , installation and support experts in Services , our leadership team , customer teams in stores and call centres , Legal , Finance , Internal Audit ... and anyone else who is prepared to see me !
What have you learnt from previous roles that you ’ ll bring to Dixons Carphone ?
The importance of celebrating success , being truly customerfocused , and creating conditions that allow people to be their very best .
What does an average day look like ?
Tube , plane or train journeys , meetings with our Services colleagues and customer-facing teams , reading , chatting , laughing , work dinners and maybe even a glass of wine now and again .
Why should colleagues be excited about the launch of Team Knowhow ?
It ’ s the exciting next chapter in our business , building on Knowhow and Geek Squad to become even more famous for being super helpful and to be brilliant at connecting , fixing , protecting and improving things for customers . New brand , new colours , new propositions , new products and the same old special ingredients of great people and great pride in what we do every day .
Favourite computer game of all time ?
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Pokémon Go
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The Legend of Zelda : Breath of the Wild
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* Only portable on the Nintendo Switch .
If you ’ re a keen Pokémon trainer then take your device with you – especially if you ’ re leaving Europe . With rare Pokémon only available in certain continents , now ’ s your chance to fill that Pokédex ! Available on iOS and Android .
This fun mobile game is great for big groups . Simply hold the phone on your forehead and everyone else will give you clues about what ’ s on the screen ! Available on iOS and Android .
Considered by many to be the greatest game ever made , this open-world adventure game has something for everyone and will keep you busy through any long flight . * Available on Nintendo Switch and Nintendo Wii U .
This logical puzzle game is all about reaching the number 2048 by combining boxes in numerical order . Addictive and relaxing , it ’ s perfect to swipe away to on the beach . Available on iOS , Android and Nintendo 3DS .
With 28 mini-games that can be played using the console ’ s Joy-Cons and audio features , this is a great one for gamers of all ages . Try it in the airport with your friends or family – or play air guitar with the stranger next to you on the plane ! Available on Nintendo Switch .
The arcade video game called Defender . As a 14 year old , playing for hours when I was supposed to be at school , I loved the hyperspace buttons in particular !
Apart from your phone , what tech can ’ t you leave the house without ?
My iPad and my Bose In Ear headphones .
Proudest moment at Dixons Carphone so far ?
Having the privilege of joining such a large , successful , ambitious business and also to experience at first hand some of the great work we do every day for our customers in our CSCs , Newark , stores and call centres .
The product you ’ re most looking forward to buying in 2017 is ...
My next iPhone , and probably something I don ’ t even know I want or need yet .
IS THERE SOMEONE YOU WOULD LIKE TO SEE IN OUR NEXT 60 SECONDS ? JUST GIVE US A SHOUT AT connected @ dixonscarphone . com
June 2017 | CONNECTED 23