1
2 Heads Up!
3
4
5
I’ m a
CELEBRITY
CELEBRITY
Dixons Travel colleagues didn’ t miss the chance to grab a snap with these jet-setting celebs when they dropped into their store.
RIGHT
Rakesh Vaghela bumped into ex-England legend David Beckham at Heathrow Terminal 5.
ABOVE
Ex-Wales footballer turned pundit John Hartson with James Hamilton at Dublin Terminal 2.
Served a celeb? If you spot or serve someone famous – whether A or D list – we want to hear from you. Who was it, what were they buying and which store is their fave hangout? SHARE THEM TO THE CONNECTED WORKPLACE GROUP!
Top 5
ABOVE
Rax Makwana met TV presenter Jonathan Ross at Heathrow Terminal 2.
ABOVE
LEFT:
Mo Burns with TV personality Holly Willoughby at Glasgow Airport.
High-flying musician Noel Gallagher poses for a selfie with Lauren Robertson at Glasgow Airport.
TRAVEL games
Going on holiday often means sun, sea, exploring and relaxing. But how do you keep everyone entertained during long journeys and flight delays? BY GAMING OF COURSE!
60
We chatted to Feilim Mackle, Services CEO, about computer games, his proudest moment, and Team Knowhow.
What does your role involve?
Which teams do you work with?
SECOND
INTERVIEW
Leading Team Knowhow, our new Services brand.
Our on-call, repair, delivery, installation and support experts in Services, our leadership team, customer teams in stores and call centres, Legal, Finance, Internal Audit... and anyone else who is prepared to see me!
What have you learnt from previous roles that you’ ll bring to Dixons Carphone?
The importance of celebrating success, being truly customerfocused, and creating conditions that allow people to be their very best.
What does an average day look like?
Tube, plane or train journeys, meetings with our Services colleagues and customer-facing teams, reading, chatting, laughing, work dinners and maybe even a glass of wine now and again.
Why should colleagues be excited about the launch of Team Knowhow?
It’ s the exciting next chapter in our business, building on Knowhow and Geek Squad to become even more famous for being super helpful and to be brilliant at connecting, fixing, protecting and improving things for customers. New brand, new colours, new propositions, new products and the same old special ingredients of great people and great pride in what we do every day.
Favourite computer game of all time?
1
Pokémon Go
2 Heads Up!
3
4
5
The Legend of Zelda: Breath of the Wild
2048
1-2-Switch
* Only portable on the Nintendo Switch.
If you’ re a keen Pokémon trainer then take your device with you – especially if you’ re leaving Europe. With rare Pokémon only available in certain continents, now’ s your chance to fill that Pokédex! Available on iOS and Android.
This fun mobile game is great for big groups. Simply hold the phone on your forehead and everyone else will give you clues about what’ s on the screen! Available on iOS and Android.
Considered by many to be the greatest game ever made, this open-world adventure game has something for everyone and will keep you busy through any long flight. * Available on Nintendo Switch and Nintendo Wii U.
This logical puzzle game is all about reaching the number 2048 by combining boxes in numerical order. Addictive and relaxing, it’ s perfect to swipe away to on the beach. Available on iOS, Android and Nintendo 3DS.
With 28 mini-games that can be played using the console’ s Joy-Cons and audio features, this is a great one for gamers of all ages. Try it in the airport with your friends or family – or play air guitar with the stranger next to you on the plane! Available on Nintendo Switch.
The arcade video game called Defender. As a 14 year old, playing for hours when I was supposed to be at school, I loved the hyperspace buttons in particular!
Apart from your phone, what tech can’ t you leave the house without?
My iPad and my Bose In Ear headphones.
Proudest moment at Dixons Carphone so far?
Having the privilege of joining such a large, successful, ambitious business and also to experience at first hand some of the great work we do every day for our customers in our CSCs, Newark, stores and call centres.
The product you’ re most looking forward to buying in 2017 is...
My next iPhone, and probably something I don’ t even know I want or need yet.
IS THERE SOMEONE YOU WOULD LIKE TO SEE IN OUR NEXT 60 SECONDS? JUST GIVE US A SHOUT AT connected @ dixonscarphone. com
June 2017 | CONNECTED 23