CONNECT GC 2015
BEN FAULKS - Unlocking potential to grow your business
Managing Director, Ray White Belconnen
“It starts and finishes with culture. If you could shape your own culture, what
would it look like? Would the behaviours of your team match the way you want to
be perceived? Do your own behaviours match your values?”
TONY ROUMANOUS - The challenge of retaining good people
Director, Ray White Bankstown
“A business leader must identify the ‘X’ point in an employee. It is where they know
their employee needs help and provides that support.”
MICHAEL McCULLAGH - Community engagement
Business Development Executive, Ray White Queensland
“It’s not so much about your financial commitment but the investment of your
time that brings the best returns. Get involved in something you’re passionate
about and everyone can see that you’re sincere.”
MICHELLE DELANEY - Best practice property management
General Manager, Living Here
“Best practice in property management and across the agency is achieved
through the implementation of definitive systems, processes and procedures. A
strong process driven culture creates a better performing team and upholds high
standards. Agencies who adopt best practice strategies improve service levels for
all clients right across the business.”
BRIAN WHITE - Lifestyle transition
Joint Chairman, Ray White
“A huge component of the real estate industry relates to the transition process
where people need to move from their homes to either retirement or aged care
living. Ray White is perfecting an education system that will enable our people to
bring additional value to all these potential sellers in the future.”
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