Conference & Meetings World Issue 105 | Page 19

Coronavirus Hundreds of casual workers and stand builders will no longer have an income that week. And many hotel rooms are going to be vacant, many cancelled restaurant bookings, bringing about a ripple effect from such large events”. held at the Sands Expo and Convention Centre in early April. The Association of Corporate Counsel, The International Anti-Counterfeiting Coalition, Alzheimers Disease International, The International Trademark Association (INTA) and the CORENET Global summit have all cancelled or postponed events in the city. In a statement INTA said it had been responding to official advice from Singapore to cancel the event. The city state’s authorities and eventprofs have been praised, however, for their rigorous health and safety measures introduced. Cancellations in Korea CMW also asked the Korean Tourism Organisation (KTO) how the coronavirus was affecting its events industry. “The coronavirus has had significant impact, with cancellation and delays of events both big and small. At the KINTEX Convention Center, Korea’s largest convention centre, there are typically around 1,200 exhibitions, conventions and meetings each year. However, since the outbreak of the coronavirus, over half of the scheduled events have been cancelled,” KTO stated. “At Suwon Convention Center, Korea’s newest, 19 of the 34 scheduled events for the month of February were either delayed or cancelled,” KTO added. KTO underlined that its events community was working hard to ensure the health and safety of all attendees, prioritising safety management. “At all convention facilities, every visitor undergoes a temperature check upon entry, masks are distributed and hand sanitisers are placed throughout the facility grounds,” said KTO. Governments and venue management have been working to eliminate as far as possible cancellation fees due to Covid-19. Large events cancelled have included the Asia Pacific MICE Business Festival 2020 at COEX. Two rescheduled events in Seoul include the 14th Asian-Australasian Federation of Interventional and Therapeutic Neuroradiology (AAFITN 2020) at COEX, which has moved from March to July, as does SECON Expo. Clearly meeting organisers are looking to salvage what they can and are turning increasingly to event technology, to maintain the ‘meet’ albeit online. Maybe this could be the impulse for a great leap forward in event technology which seems to have stagnated in recent years. Virtual tradefairs, as the Financial Times newspaper noted in an opinion piece on the topic, “still look like the feeble offspring of Second Life”. Those live events that do go-ahead will involve much hand sanitiser, masks even, and fist-bumping and bowing replacing handshaking and kissing. From past experiences of SARS, the industry began to show signs of recovery after approximately six months. However, there is a high risk that this time recovery may take longer. In all decisions, health concerns have to come first, and, as societies as well as businesses, we will overcome this outbreak more easily if we stay rational and focused. The plethora of trend predictions for 2020 held no mention of what has become the single biggest factor impacting events in 2020 – Covid-19. If that tells us anything, it’s surely how quickly things can change and how connected we are. Wherever you may be, and whatever your event, stay healthy, stay strong, stay connected and stay united. Protecting your event Much advice for trying to work in extremely difficult circumstances seems to be just statements of the obvious, but should probably still be repeated for organisers to keep top of mind. Guidelines released by the World Health Organisation and CDC (Centres For Disease Control And Prevention) include: • Wash your hands thoroughly (for at least 20 seconds) preferably by an alcohol-based hand rub • Avoid close contacts with people who appear to be sick • Avoid touching your face (and especially your eyes and mouth) with unwashed hands. And, if it comes to rescheduling an event: • Inform all your registered attendees • Utilise the time gap between the original date and any new date to nurture your attendees via digital engagement tools (eg. event apps) • You are also accountable to the delegates/exhibitors and it’s necessary to inform them about the new schedule. • Give details of updated routes to any new destination/venue in any new notification. It’s recommended that you shouldn’t postpone your event for an indefinite period. Indefinite delay brings restlessness for stakeholders. It is understandable that there are places that are completely locked down under the impact of coronavirus and in such cases organisers may have no option but to cancel their event. Again, here, use all your communication channels to inform attendees and stakeholders. Check also any insurance for any force majeure provision. ISSUE 105 / CONFERENCE & MEETINGS WORLD / 19