Payments are required when the child is not in attendance due to illness, personal reasons or inclement weather.
Payment is due on the first of each month, for the current month of care. Late payments will result in a $ 35 late fee being added to the account. Failure to pay will result in termination from the program. The program reserves the right to terminate the contract( s) for chronic late payments.
Auto pay is set up by default in your online child care account. Manual payments can also be paid online through your account. To pay by cash or money order, you must pay in person at the central billing office. Payments can also be made by phone, mailed, or left in the drop-box at the billing office. Checks will be processed as an ACH payment.
Inquiries concerning payments on your account should be addressed to the Adventures Plus central billing office at 763-506-1400.
When a payment is declined due to non-sufficient funds( NSF), it is the responsibility of the parent / guardian to replace the payment in cash or credit card upon notification. Failure to do so may result in termination of the contract. NSF payments will be charged a $ 35 late payment fee. NSF returns may require future payments to be made by cash or credit card.
Financial assistance may be available to qualifying families through the county child care assistance program.
Anoka County: 763-324-2360 Hennepin County: 612-348-5937 Child Care Aware- Military families: 1-800-424-2246
DROP-IN CARE
Drop-in days are only available to families with a current child care contract. These days must be requested online at least one week in advance. Drop-in requests are approved or denied based on site capacity and staff availability. Drop-in days will be approved or denied no more than two weeks in advance.
Cancellations within 48 hours of the drop-in date will be charged the full drop-in rate. A confirmation email will be sent if the request is approved. You will be contacted by billing office staff if your drop-in request can not be accomodated. No drop-ins during September.
NON-SCHOOL DAYS( NSD)
Sites combine on NSDs to provide families with all-day care options. Your child’ s home site may not be open. You will be required to drop-off and pick-up your child at the NSD site assigned to serve your child. Please note that locations may be added or changed due to enrollment levels or building maintenance. You will be informed in advance of changes.
NSDs are not included in regular contract schedules and must be registered for separately through your online account. NSD registration for the full year opens on September 1. All children must bring their own lunch and beverage daily unless noted by site. Breakfast and afternoon snack is included. Deadline for priority pricing and placement is by the 15th of month prior. Requests received after the 15th of the month prior are accepted pending space availability. Requests are approved on 16th of the month prior.
Cancellations for NSD registrations must be received by the 15th of the prior month. NSD registration closes 5 business days prior to the NSD start date.
More information about registering and priority registration is available at ahschools. us / adventuresplus.
LATE PICK-UP FEE
Parents / guardians must pick up their child by 6 p. m. Effective 6:01 p. m. on the iPad time, you will be assessed a late fee of $ 5 per child for every 5 minutes or fraction thereof after 6 p. m. The fee will automatically be billed to your account. If you are more than 30 minutes late, and we have not heard from you or successfully reached a person on your emergency contact list, the police will be contacted for assistance. Continued late pick-up may result in termination of the contract.
FINDER’ S FEE
It is important to notify Adventures Plus if your child will be absent from the after-school session. Failure to notify the program results in a missing child search process that pulls staff away from caring for the other students. A $ 10 Finder’ s Fee will be assessed to your account if an after-school absence is not communicated with Adventures Plus site staff at least 30 min. prior to school dismissal. Failure to notify staff of your child’ s absence from Adventures Plus on a reoccurring basis may result in termination of the contract.
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