Commercial Investment Real Estate July/August 2017 | Page 23
Rio Real Estate Investment Opportunities in Albuquerque. “For
training the instructors, we incorporated a lot of role-playing and
group activities, moving away from lecturing. We helped them
build knowledge centered on the students, not on the content.”
One of the instructors, Vic Bruno, wrote, “I keep thinking
about ways to do more through audience participation, and
believe I can add more of that going forward.”
Sharing Best Practices
Clarke’s recommendations included a new four-year CORE
course to be taken annually for four hours; a CORE elective
course based on a specialty for four hours every year; all courses
to refl ect an interactive level of teaching; development of online
feedback to capture student scores on curriculum, venue, and
instructors; and creation of input to ensure a new CORE course
was created every year.
“We modeled the CORE course content on the success of
Harvard Business School and CCIM Institute offerings, in
which new knowledge is shared and tested through real-world
case study,” Clarke says.
Most relevant, however, is how the new training for real estate
licensees — both commercial and residential — may affect the
real estate industry in New Mexico. The fi rst impact will be on
increased professionalism, according to Clarke. The new program
includes metrics to measure the professionalism of its participants.
The second impact centers on not wasting real estate licensees’
time or money. “Rather than taking mandatory continuing edu-
cation as a punishment, we want the new program to become a
great place to learn and network,” Clarke says. “I also hope these
state courses will become a bridge to taking CCIM Institute core
courses to earn the designation.”
So far, student responses to the new program have been wildly
enthusiastic. “You have elevated the education from a boring lec-
ture to Ted Talk status,” writes Jennise Phillips, a recent student.
In the end, the New Mexico Real Estate Commission has
raised the bar for its mandatory real estate licensee education, has
agreed to support all the recommendations made by Clarke and
his team, and has gained positive feedback in defi nable metrics.
Now the program will affect every single New Mexico real estate
licensee annually.
During the fi rst 150 days of 2017, the CORE course has been
offered 66 times, and 29 approved instructors have taught the
new course to 1,418 students.
Recognizing his work was done, Clarke resigned as a CORE
course instructor on June 1, 2017. He leaves New Mexico real
estate licensees with a brighter future in their chosen profession
and a blueprint for other states to follow.
Sara S. Patterson is executive editor of Commercial Investment
Real Estate.
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