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• An explanation of the process is not required .
• The plan should give clear , direct instructions on actions required or what should be considered for action to be taken .
• The index should list emergency procedures in alphabetical order , and it must include contact details for emergency services authorities as a crisis management team .
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STAGE 2 Stage two involves sharing the plan and objectives of the exercise of the management deals . This is where to obtain people ’ s buy-in . Schedule the briefing session with the depot management team to convey the purpose and the objectives of the exercise and ensure that the executive team is present in this meeting . The support of the senior management team was instrumental in the success of this initiative .
STAGE 3 Stage three was the actual testing that was done at depo level . The teams were required to re-enact or ‘ walk the scenario ’ as far as possible . When the trigger event refers to a specific location , the teams were required to meet at that specific point and discuss the scenario more effectively in the relevant surroundings . Each depot has a different environment , different set of circumstances and situations . The teams were required to meet at a specific location and complete
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a post-incident evaluation form which prompted them to identify gaps .
These gaps either related to the procedure , equipment or facilities . Thereafter , in their succeeding monthly emergency planning meetings each depot was required to present their findings with the full executive team in attendance , and with a Q & A session at the end of each presentation . The learnings shared between the teams were invaluable and often sparked some great conversations on improvement plans .
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STAGE 4 Stage four was the final step at closing the loop : following the testing stage , another document review was triggered as a result of the gaps identified . Action plans arising from the sessions were assigned to the various people and progress majors reported on them in the monthly management meetings . Some of these findings related to procedures and others related to training , facilities and equipment . The same process should apply in the event of an actual crisis . The plan must be |
reviewed and updated with the learnings - learnings from real life experiences are crucial . Neglecting to update the plan can be costly and even fatal . The emergency plan is an important document that shouldn ' t be gathering dust . CLA
Every single member of the crisis management committee is clear about the contents of the plan .
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