Coinslot International 14 June 2013.2320 | Page 24

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For Spares , Refurbishments , Repairs and Special Offers call Matt or Terri on 01843 593335
For FREE technical support call Steve or Hugh on : 01843 593353 Email : spares @ cromptons . com Fax : 01843 588043

Keep your eye on the ball in the Marketplace

Wycombe Coin names service as key focus

I

ndependent operator , Wycombe Coin , which services pubs and clubs throughout the Home Counties , has cited E-Service ’ s van run as a key factor in its success . Workshop manager Phil Donaghy told Coinslot : “ We have expanded our offering , including a licensed digital jukebox , which is very competitive and generates extra revenue . But the only way to survive and grow in today ’ s market is to focus on customer service and be able to respond quickly ”. Wycombe Coin changes customer machines every 13-16 weeks and manages repairs on a weekly basis . “ We sometimes get a call from one of our customers and can be on site within a couple of
hours . We have to hold a wide range of spares and accessories to be able to react this quickly ”.
To keep up with all the parts needed for the various gaming machines and pool tables , Wycombe Coin currently uses the E-Service van run .
Donaghy explained : “ We use the E-Service van run because the company doesn ’ t charge for delivery . The driver looks after everything - paperwork and packaging for collections , which means we don ’ t have to visit the post office and save ourselves a lot of time and hassle . We often send back note readers for repair . They are collected on a Friday and are re-delivered on the following week ’ s van-run .”
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To advertise here contact Alison Dronfield or Kathryn Norris on 01204 396 397

CHARITY

GAMESMAN GIVES SUPPORT TO JAMIE PROCTER FOUNDATION

Senior executives from Gamesman , including managing director Mark Smith and sales manager Martin Rigby , attended the House of Commons recently for a fundraising lunch held by the Jamie Procter Foundation which provides life-changing experiences for disadvantaged young people from Britain ’ s inner cities . The lunch , which was hosted by Toby Perkins MP , Labour ’ s Shadow Pub ’ s Minister and the Member of Parliament for Chesterfield , was the latest initiative undertaken by the Foundation which was established by Angie and Julian Bond in memory of Angie ’ s son Jamie , who passed away in 2010 .

Expanding on Gamesman ’ s support of
the Foundation , Mark Smith said : “ We have a close connection with Julian through the UK gaming industry and admire greatly all of the fantastic work undertaken by the Foundation in memory of Jamie , his stepson . This is a charity with a soul and one which recognises that many children are born into extremely difficult family and social circumstances .”

OPPORTUNITIES

BLACKPOOL BECKONS FOR TECHNICIAN

Established Blackpool-based arcade operation Warwicks Amusements is looking to recruit a coin-op machine technician .
Coinslot JUNE 14 - JUNE 20 , 2013