CNX Overview - Nov-13 | Page 11

Concentrix – Renewal Manager 2 •Opportunities and quotes automatically generated at best times •Automation reduces administrative tasks & eliminates errors 3 •Customer Base Sales Strategies •Opportunities & quotes visible to you and your resellers through online portals •Easily make updates to customer and reseller contact data •Marketing communications with the right message to the right contact at the right time 1 •100% of customer base opportunities exposed 4 •Data cleansed and consolidated in a single, reliable system •Customer interactions also generate cross-sell & upsell opportunities •Ongoing data quality process •Customer Base Analytics •Online customer purchase portal provides self-service renewal option 6 •Better decision making with real-time insights into sales team and channel performance 5 •Seamless integration with your CRM and financial systems •Contact updates (and other market intelligence) f ?????????????? I4((