CLUB IQ | Page 44

EDUCATION PARTNER Great Reaction To “Disney Themed” Workshops! Club Managers Eager To Learn Disney Secrets Of How To Attract More Customers More Often! Don’t Miss The Final Workshop In November! By: John Dwyer It has been a real pleasure working with CMMA in presenting my half day marketing workshop, titled “If Disney Ran Your Club, What Would It Look Like?” We’ve had tremendous reaction from club management who have attended the workshops, with all of them commenting that the marketing tips provided have given them a new, fresh insight into how to build repetitive trade. We have one final workshop coming up in Sydney on Monday 21 November, from 9 am till 1 pm – so if you’re interested in coming, details and registration are at www. wowyourclub.com. My marketing advisory company, The Institute Of Wow, provides all types of businesses with a proven “Client Attraction System” that essentially mirrors much of the Disney organisation’s “marketing mantra.” We teach businesses (including clubs) “how to wow,” so their marketing emphasis is taken off “pricing” and onto “the tremendous value they provide.” I’ve worked with the Disney IQ 42 organisation on and off over the past 25 years and was a major Disney licensee in Australia, taking out licenses for children’s products for The Lion King, Beauty and The Beast, Aladdin and a host of other Disney properties. I’ve also attended various training events in Orlando, Florida, at the Disney Institute. At these Disney training events, attendees were taught how to take a Disney approach to running one’s business – and the “Disney Imagineers” (the lecturers who were presenting) gave lots of case studies to demonstrate how their mantra works. Take Disneyland for example. Where else in the world would you pay mor e than $100 entry fee and then stand in queues for 6 hours throughout the day – “and not complain?” You see, Disney doesn’t believe in “good customer service” – they believe in providing extraordinary, knock-your-socks-off customer experiences! At my half day workshop in Sydney on Monday 21 November, I’ll be showing how you can use the same sort of “customer experience system” to create loyal, regular patronage to your club. Learn A Proven Customer Attraction System During the upcoming Sydney workshop, I’m going to be teaching attendees a client attraction system which I developed over decades of providing marketing advice to clubs and other businesses. The five components of these are: 1. Identify your most profitable customers and then look for more people who look like them. 2. Create a Wow Factor to take your prospects’ eyes off the price! 3. Create a problem/solution scenario and show how you can provide the solutions to people’s leisure and entertainment needs. 4. Turn your website into a 24/7 sales machine by making a dynamic “sales tool” (including video!). 5. Creating a powerful “repetitive trade stimulant.”