Clearview National September 2019 - Issue 214 | Page 82

BUSINESSNEWS SPOTLIGHT ON HEAD OF INSTALLATIONS Having been with the business for 15 years, starting as a technician and rising to his current role as Head of Installations, David Stockwell is already very well known to lots of customers. And now, David is the latest Business Micros team member to feature in the campaign celebrating the software company’s 40th anniversary in 2019. » » ALMOST ALL NEW CUSTOMERS meet David when he takes them through the process of installing Business Micros software and switching from their previous supplier, and he remains their key point of contact once they become part of the Business Micros family. Based at the company’s Newton Le Willows sales and installations HQ, David manages the team of five installation technicians across the country and is an acknowledged expert in setting up EDI and CNC links. He worked as a fabricator himself when he first left school so can relate entirely to the demands, frustrations and changing expectations of customers. He says: “Our approach is one of partnership. We’re always on the customer’s side and I particularly understand that time is money for them, so we put a huge emphasis on being as efficient and responsive as possible. “Obviously in recent years, the pace of change has accelerated massively not just in terms of software application but also in how SMEs have consolidated into multi-million pound groups and expanded the scale of what we do. We’re keeping pace with that though and relishing the challenge because we have the resources and the will to keep on investing. “Although the business has grown considerably since I joined, it still retains the family feel which it has always had. We do much more of our work remotely now of course but some customers still want us to visit and I really enjoy building and maintaining those relationships. We can all communicate instantly but I still travel a lot of miles on the motorway every month and that will probably never change.” David is now looking forward to the introduction of the new Business Micros Infinity products including Capture, Showroom and the soon to be launched Register product registration tool. www.businessmicros.co.uk Exciting, new “no frills” challenge Danny Hague is the newly-appointed Sales Director at Victorian Sliders. Danny is a well-known figure in the fenestration industry, having spent more than 25 years in a variety of senior sales roles for both extrusion and trade fabrication companies. » » HE SAYS HE WAS attracted to the role at Victorian Sliders because it represents an exciting new challenge after watching the company grow under the ownership of Scot Starkey, who Danny has been an acquaintance of for many years. Danny says: “Victorian Sliders has all of the style, performance and reliability which installers would expect from a top brand, yet it comes with a no frills, no 82 » SE P 2019 » CL EARVI E W- UK . C O M nonsense approach which makes it surprisingly cost effective.” Victorian Sliders is always looking for new ways to progress and is pleased to bring Danny on board to serve trade customers across the UK. Danny’s practical experience and knowledgeable input will be beneficial to the company in a competitive market. www.victoriansliders.co.uk