Clearview National September 2019 - Issue 214 | Page 78

PROUD SPONSOR OF INSTALLER SUPPORT INSTALLERSUPPORT That’s ‘Andy – meet the Installer of the Month » » ANDY GLASS WINDOWS IS ONE OF Oxfordshire’s most experienced home improvements experts. Founded in 1991, the team have built up a stellar reputation over the past two decades for the quality of both their products and customer service. As part of the Endurance Preferred Installer Network, Andy Glass Windows regularly receives homeowner leads generated by the innovative HomeView Door Designer hosted at endurancedoors.co.uk. Andy Glass also hosts its own branded version of the Endurance Door Designer and is very active on social media, regularly entering and winning Endurance’s Door of the Week competition. As regular winners of this initiative, the team have benefitted from several rounds of paid-for Facebook Advertising with all costs covered by Endurance; another great way to increase their sales at no extra cost. Endurance took the time to speak to Andrew, Director of Andy Glass Windows, to find out what being an Endurance installer meant to his business. How Long Have You Been an Endurance Customer? “We’ve been an Endurance customer for about ten years now I’d say.” What Attracted You to the Endurance Product Range? “We like to offer the timber core. We were using another supplier before but had numerous problems. So, we decided to come to Endurance and are thrilled that we did.” What Is Your Most Popular Endurance Product? “Definitely the Etna. I think it’s quite a safe door style, so it interests a lot of people and goes with a lot more properties.” Would You Recommend Other Installers to Join the Endurance Preferred Installer Network? “I definitely would, yes. We get a lot of leads through Endurance. The aftersales is also very good. If we need any other parts like locks or handles, Endurance are really on the ball with things.” What Makes Endurance Different to Other Composite Manufacturers? “It’s got a lot to do with the aftersales and the marketing most definitely. I really like the online pricing tool and the ordering system. Both are really good. Within a minute or so we can price up a door for someone at the showroom, it’s great – we really like it.” To become an Endurance Preferred Installer, please call 01652 659259 or email [email protected]. Crystal Clear Peace of Mind The Ultraframe Ultra Installer Scheme is celebrating its 15th anniversary since being established by the conservatory and extension specialist in 2004. » » AT A TIME WHEN THE GLAZING industry was plagued by stories of rogue traders, Ultraframe was keen to raise the standards and the reputation of the industry, while providing homeowners with a way to carry out their conservatory project with complete peace of mind. The Scheme is the original and longest-standing of its type in the conservatory sector and its aims have been clear since day one – to recognise and promote the activities of elite Ultraframe installation companies who can demonstrate the highest levels of service throughout their sales, installation and after-sales processes. Ultraframe Marketing Director, Alex Hewitt said: “The traditional gift for a 15th anniversary is crystal, and it’s crystal clear to us why the Ultra Installer Scheme is still such a success after so many years. Homeowners are able to commission their conservatory or extension 78 » SE P 2019 » CL EARVI E W- UK . C O M project with complete peace of mind about the standards of product, installation and service quality they will receive, while installers benefit from homeowner sales leads, as well as access to a huge range of marketing materials. This includes Virtual Reality tours for their websites, access to our unique installation and sales apps, and a whole host of other marketing help and support. It’s no surprise that a large number of founding members are still a part of the Scheme and we would like to thank them, and our newer members for their support over the years.” One of the founding members of the Ultra Installer Scheme is High Tech Windows of Cheltenham. Commenting about their long-standing membership, Sales Director Alan Aston, said: “Having been a member of the Ultra Installer Scheme since it was first established in 2004, we are huge supporters of the scheme. Anything that raises standards in the industry and helps to educate homeowners about installation companies that they can trust gets the thumbs up from us, and of course, we have also benefitted from sales leads, marketing assistance and more over the years. Here’s to the next 15 years and beyond of the Ultra Installer Scheme.” To find out more about the benefits of Ultra Installer Scheme membership, visit: https:// trade.ultraframe-conservatories.co.uk/ trade/ultra-installer-scheme/ or call 01200 414659