Clearview National September 2019 - Issue 214 | Page 77

PROUD SPONSOR OF INSTALLER SUPPORT Here are a few small steps you can take to make sure your business is optimising its culture of safety: 1. COMMUNICATE A lack of communication can hamper any attempts to develop your culture of workplace safety. Being open and honest with your employees about why new changes are being implemented at work is the easiest way to help them understand the necessity. The more transparent you are as a manager, the more likely your staff will help health and safety updates run smoothly. However, it’s not just about communicating changes to your team: all current health and safety guidelines should be easily accessible to ensure everyone remains knowledgeable and up to date. 2. MENTAL HEALTH SUPPORT Construction workers have seen a serious problem with the condition of their mental health which has been a continuous issue for the industry over the years. Whether it’s depression, anxiety or stress, the industry suffered 14,000 cases between 2017 and 2018. If you’re making strides to improve your culture of site safety, it’s crucial to work towards aiding your staff’s mental health. By INSTALLERSUPPORT providing further education and creating an environment that employees feel safe to open up and speak their mind, your workers will develop their own support system to protect each other’s mental health and wellbeing. goals. Employees are more likely to respond positively to working towards their team’s own targets, rather than those set by executives who may be out of touch with their day-to-day operations. 3. LEAD BY EXAMPLE It goes without saying that if an employee knows that their manager doesn’t care whether health and safety procedures are followed, then they’re not going to follow them. This toxic behaviour will quickly disintegrate any attempt to create a culture of site safety. When it comes to safety, you need to walk the walk. Show your team how important it is to adhere to safety standards by following them to the letter yourself. Your employees are far more likely to follow in your footsteps than to just take your word for it. 6. GET THE TEAM INVOLVED As site safety affects everyone, it’s only right that your employees should get to help shape your culture. The more you give your staff the opportunity to participate in safety initiatives, the more likely they are to adhere to precautions. By running regular safety seminars, your team can voice their own safety concerns. This open style of contribution gives workers the chance to help implement safety changes that affect their own roles, making them much more likely to follow them and encourage others. 4. TRAINING Making sure your team is fully trained in site safety is crucial to ensure that workers are fully knowledgable in safety procedures. With the correct training, you’ll have peace of mind that they know how to perform their jobs safely and correctly. Review key training sessions and organise refresher courses often to reinforce key safety issues. With a fully trained team of safety experts at your disposal, your employees will be able to spot potential hazards before they become accidents. HOW TO MANAGE CHANGE Now that you’ve got an idea of some of the ways you can change your businesses safety culture for the better, you can start implementing. However, it’s not just a case of putting on a training session and expecting to see results. To develop a genuinely progressive culture of site safety, you need to be always aware of what health and safety measures are in place and what needs to change. Following the generic model of change, you can see how it relates to your business and how it refers to successful safety culture: 1. Recognise the need for change - This is the moment you realise that your current health and safety standards aren’t cutting it and that improvements need to be made. 2. Diagnose what needs to change - At this stage, you’ll pinpoint specifically which health and safety measures and issues are causing problems for your business. 3. Plan for, and prepare to change - With your problems discovered, you’ll then design exactly what you need to do to improve and how you’ll do it. 4. Implement the change - This is when all your planning and preparation comes into place and you put into place the solution to the problems you discovered. 5. Sustain the change - Often neglected, this stage is one of the most important. This is where you need to ensure your initiatives are followed and the culture of site safety you’ve created remains at a high level. 5. REPORTING Of the estimated 58,000 workplace injuries between 2017 and 2018, only 4,919 were officially reported; meaning over 90% of non- fatal injuries were left unreported. Reporting incidents shouldn’t be something that employees fear or feel uncomfortable doing. You need to make it clear to your employees that accident reporting isn’t an excuse to scold but rather to find out what caused an injury and what can be done to prevent it from happening in the future. By making proper reporting a core value of your worker’s job description, it will become like second nature to them. Incentivising accident reports through prizes or monetary bonuses is a common action that managers take but the results may be counterintuitive. Safety incentive programs become routine and many employees become entitled; believing they deserve rewarding for carrying out their jobs. Rather than trying to ‘buy’ your staff with incentives, allow them to set their own safety www.vizwear.com C L E A RV I E W-U K . C O M » S EP 2019 » 77