Clearview National October 2019 - Issue 215 | Page 15

INDUSTRYNEWS SEVENTHINGS... UNRIVALLED PRODUCT OFFERING Today’s retail market demands ‘choice’. Choice of design, of colour, of style and of performance. It can be really challenging for installers and retailers to stand out with a unique product range that can’t be found elsewhere. After all, exclusivity is how we built real value proposition. The team at Conservatory Outlet make it their mission to lead the future of the industry, being the first to market with leading products that will influence future buying behaviour. Testament to this was the unveiling this Summer of an innovative new contemporary flat roof extension solution, 100% exclusive to the Conservatory Outlet Network and already taking the market by storm. Unlike other fabricators who ride on the back of their supplier brands and simply repeat their benefits down the supply chain, Conservatory Outlet creates and shares its own brands, offering a truly unique and value-add buying experience for the home owner. Being able to source a full range of products from a single supplier is just another added benefit for its Network members. CUTTING-EDGE MARKETING SUPPORT Conservatory Outlet places huge importance on sales and marketing, ensuring it provides its retail customers with the tools and expertise to really make its product range stand out. This has led the company to embark on its latest project, investing heavily in 3D visualisation software with a view to rolling out to its retailers to help bring installations to life to aid the sales process. Having the benefit of an in- house marketing team means Network members can access marketing & campaign-planning support and free graphic design expertise amongst a host of other free services. A suite of bespoke retail brochures is also designed exclusively for each member, supported by stunning lifestyle photography. The CO philosophy is to support the growth of each retailer’s local brand identity, which is why all literature features their own unique branding, with no direct reference to Conservatory Outlet. DIGITAL LEAD GENERATION Conservatory Outlet works hand-in-hand with a best-in-class digital agency to offer its Network members extensive multi-channel digital marketing campaigns. Its aim – to generate a consistently high volume of good quality retail enquiries. Each member is provided with a fully designed and paid-for website, created to capture and convert the highest quality sales leads. The websites are designed to be fully responsive across desktop, laptop, tablet and smart phone, ranking favourably in organic search listings. Monthly reports are sent to each Network customer so they can not only track their own spend, engagement and conversions, but also those of their peers. SHOWROOM INVESTMENT Conservatory Outlet believes strongly in the showroom model, offering support and funding to help renovate existing showrooms, and to plan and launch new industry-leading showrooms for its members. Behind-the-scenes visits to the best showrooms from across the Network are also a regular occurrence, helping to inspire new layouts and innovative point-of-sale techniques. NETWORK COLLABORATION Having just 25 members really is conducive to a genuinely close-knit, family feel across the Conservatory Outlet Network. A comprehensive programme of events is organised and delivered each year. Without conflict of interest, its customers can openly discuss experiences and ambitions for the benefit of the wider Network - a truly unique concept within the industry. Not only this, but Conservatory Outlet also actively seeks structured bi-monthly feedback from the Network through its unique ‘Customer Journey Survey’. This encourages new ideas that formulate the basis of continuous improvement plans, giving members the power to influence future strategies for both Conservatory Outlet and its Network. www.conservatoryoutlet.co.uk C L E A RV I E W-U K . C O M » O C T 2019 » 15