Clearview National March 2018 - Issue 196 | Page 5
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Switch without a Hitch service proves popular
» » EUROGLAZE OFFICIALLY
launched its Switch without a Hitch service
at the start of this year, with the specific aim
of making the process of switching supplier as
smooth and rewarding as possible.
The Rehau trade fabricator has brought
together its distinctive blend of friendly
efficient customer service and precision
quality products into a package which is easily
accessible for stockists and installers.
Switch without a Hitch guarantees that the
Euroglaze team will be by the customer’s side
every step of the way. From the outset, new
customers are allocated a dedicated customer
service advisor within Euroglaze who walks
them through all their early orders from initial
contact to delivery.
The aim is to make all new customers feel
part of the Euroglaze family and ensure that
they get exactly what they expect right from
the start of the relationship.
While the official Switch without a Hitch
package is new, Euroglaze has actually been
offering the one to one service which is at the
heart of it for nearly a year.
www.euroglaze.co.uk
Press office presence
» » AS PART OF THEIR NEW NETWORK
Development Programme for 2018, Solidor
have just launched a revolutionary Press Office
for their installer partners, to enable them to
generate strong press coverage on a more local
basis and to support their other marketing
activities.
Research has shown that PR, while one of
the most powerful tools within the marketing
armoury in the fenestration sector, is less so
adopted by installer partners in the consumer
sector. This move by Solidor to introduce a
customer Press Office further highlights the
fact that the solid core composite door leader
is continuing to invest in new ideas and fresh
thinking.
Local papers both in print and digital
format are always looking for content and
so with direct access to the PR, brand and
marketing consultancy of Solidor Group,
their customers can look to reap the benefits
of editorial coverage directly and within the
brand guidelines set, by the award-winning
composite door manufacturer.
Gareth Busson, head of sales and marketing
of Solidor Group commented: “The launch of
the Press Office is another marketing initiative
designed to set our customers apart and to
help them fulfil further sales of our composite
doors.”
www.solidor.co.uk
Sensational Sash
» » A SENSATIONAL SASH WINDOW JOB
by long-serving Window-Rite has been named
Roseview’s #sashshots Installation of the Year.
All throughout 2017, Roseview customers
have been submitting snaps of their gorgeous
Rose Collection installations as part of the
firm’s #sashshots Twitter competition.
Each month, Roseview’s sash window sages
gathered to pick their favourite – and in
December, they narrowed that twelve down
to a final four, before letting the people have
their say. The company’s twitter following was
invited to vote for which one they thought was
best – and it was Pontypool-based Window-
Rite that ultimately emerged victorious.
The job in question involved fitting four of
Roseview’s incomparably authentic Ultimate
Rose windows as part of a thorough-going
refurbishment of an elegant Welsh cottage.
Produced in a tasteful Painswick grey-on-
white colour scheme, the windows blend
beautifully with the property’s cream walls,
and even an expert would be hard-pressed
to tell the finished articles apart from timber
originals.
The final phase of the project will see a
further four Ultimate Rose windows installed
into a new orangery extension.
For winning, Window-Rite walked away
with a state-of-the-art digital camera – a fitting
prize for a photography competition.
www.roseview.co.uk
C L E A RV I E W-U K . C O M » M A R 2018 » 5