Clearview National January 2018 - Issue 194 | Page 35

G17 Awards
Customer Care winner
SUPPLIER OF THE YEAR
» » MILA WAS NAMED THE
Component Supplier of the
Year at the G-17 Awards, in
recognition of its outstanding
work in tackling the industry-
wide issue of hardware
corrosion, and its decision
to deliver a new programme
of ‘Smart Hardware, Simple
Guarantees’ to customers.
Managing Director Richard
Gyde collected the trophy on
behalf of the whole team, which
included sales, marketing,
testing, supply chain and
warehouse representatives,
all key to Mila’s success in
2016/17.
Speaking after the
presentation, Richard said:
“This is a hugely competitive
category because it is open to
‘a fantastic
endorsement’
suppliers from every sector of
the industry. We’re obviously
delighted to have won – it’s a
fantastic endorsement of what
we have achieved this year, and
a massive well done to everyone
at Mila.”
This is the third time that
Mila has won the Component
Supplier of the Year award and
the trophy now has pride of
place at the company’s Daventry
headquarters, alongside the
awards from 2013 and 2011.
» » GLASSOLUTIONS HAS
won the ‘Customer Care’
category of the G17 awards
for its commitment to quality
customer care with the further
development of its innovative and
user-friendly e-commerce app.
Arguably the only app of its
kind in the UK supporting a
national glass supply service,
it has been successful in
putting control in the hands
of customers, allowing them
to configure and order glass
‘on the go’, build a quote in
their own time and choose
the option of delivery to site,
without the need to call into a
GLASSOLUTIONS branch for
any aspect of their order. The app
has successfully helped customers
work smarter, solve problems,
and add real value to their own
customers.
Head of Customer Services
at GLASSOLUTIONS Darren
Dickinson, says: “Ease of use and
adaptability are everything in the
digital age, and that’s what we
aim to provide with the app.”
GLASSOLUTIONS has
previously won G-Awards. In
2016 it won Commercial Project
of the Year, in 2014 it was
awarded Environmental Initiative
of the Year, and it was crowned
Glass Company of the Year in
2012.
www.glassolutions.co.uk
www.mila.co.uk
NEW PRODUCT OF THE YEAR
» » DECEUNINCK’S HERITAGE FLUSH
Sash, which forms part of the company’s
Heritage Window Collection, has won the
prestigious category of New Product of the
Year at this year’s G-Awards. It’s not often we
see something genuinely innovative in our
market, but the Flush Sash from Deceuninck
has delivered something new that provides
fabricators and installers with a completely
new sales opportunity.
Rob McGlennon, Managing Director of
Deceuninck UK comments: “We quickly
identified the need for a strong product for the
growing heritage sector and worked hard to
design a product that suits every need in this
field. Our Heritage Flush Sash comes with the
option of fully welded or mechanical joints for
a completely traditional and authentic look,
also giving our customers a true USP over the
competition.
“In addition to designing the best-
looking product for this sector, we have also
been able to offer our Heritage Flush Sash
customers the benefit of 26 colourways from
stock. Again, for added authenticity we
also offer 26 colourways in matching trims,
cills and ancillaries. We have of course had
to invest a significant amount of money to
allow us to offer this amount of product
from stock.”
www.deceuninck.co.uk
C L E A RV I E W-U K . C O M » J A N 2018 » 35