» AB INITIO HAS ANNOUNCED THE launch of a new feature to enable users to link AI functions embedded into its AdminBase CRM software, designed to improve accuracy, reduce errors and increase efficiency across core workflows for installation businesses.

The development introduces the ability to connect the task-specific AI assistants that users have created into their existing AdminBase processes. Rather than operating as a standalone tool, assistants can be created by users to support a defined task, for example order checking, administration and compliance, with the purpose of removing the need for manual checking and preventing errors before they occur.

“ Saving time is important, but accuracy is essential,” says Rhonda Ridge, Managing Director of Ab Initio and creator of AdminBase.“ These AI assistants are designed to check the detail as the work is being done. That means users can be confident that orders and contracts are

complete and correct before they move forward, reducing the risk of problems later in the process.

“ By creating structured, built-in checklists aligned with real-world workflows, the system supports users through complex tasks while maintaining consistency and accuracy throughout. By integrating AI assistants across AdminBase, we’ re helping our users work more consistently, accurately and efficiently across every stage of the installation process, eliminating

errors that can lead to delays, rework and additional administration and costs further down the line.”

When an order is entered, for example, an AI assistant can validate all required information in real time. Measurements, product selections, specifications and supporting documentation can be checked automatically, ensuring that all data is complete and correctly reflected within the contract before it can progress. This provides users with confidence that the information is accurate, and nothing has been overlooked.

The launch reflects the continued evolution of Ab Initio’ s approach to AI, shaped by long-term customer communication and feedback. With over 30 years’ experience supporting installers, Ab Initio has focused on embedding AI in a way that supports established workflows rather than disrupting them.

www. abinitiosoftware. co. uk

» INSIGHT DATA, THE UK’ s leading provider of compliant B2B marketing data for the glazing and construction sector, is warning businesses about changes to UK data protection rules that came into force on 5 February.

These updates to GDPR and the Privacy and Electronic Communications Regulations( PECR) increase the risks for

companies contacting installers, contractors and suppliers without the right processes in place.

GDPR sets out how personal data about individuals can be collected, stored and used. PECR governs electronic marketing, including email, phone and SMS. While the latest updates do not overhaul the law, they sharpen

enforcement and increase penalties. PECR fines now match GDPR levels, reaching up to £ 17.5 million or four per cent of global turnover- a major concern for businesses that rely on in-house sales teams and marketing lists.

The changes also affect how data can be transferred in and out of the UK. Any company using overseas systems, software or support services must now meet a new‘ data protection test’ to ensure UK standards are maintained.

Insight Data helps businesses reduce that risk. By collecting and managing data on behalf of customers, the company ensures marketing activity complies with GDPR and PECR. Their experience allows companies to continue reaching prospects safely and effectively.

Andrew Scott, CEO of Insight Data explains:“ Most compliance failures happen because businesses underestimate PECR. Even routine sales activity can carry risk if data is not collected or used correctly. With fines now so high, getting it wrong can be costly.”

In practice, Insight Data can audit your existing marketing lists, cleanse or up-to-date data and implement processes that document consent and lawful basis for every contact. This means businesses can focus on growth and customer acquisition without worrying about fines or regulatory action, giving full confidence that all marketing activity meets the latest UK data protection standards.

www. insightdata. co. uk

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