Business News
NEW GROUP ENERGY VENTURE profine Group and the Wirth Group have founded a joint energy service provider , profine Energy GmbH , based in Waghäusel , Germany .
» THE TASK OF PROFINE Energy is to make the 29 locations of the profine Group in 23 countries largely independent of current electricity price developments and the large energy companies who operate their own photovoltaic systems . This significantly increases the reliability of supply and helps reduce the cost base for these locations . At the same time , the companies of the profine Group will make a significant contribution to active climate protection through renewables . profine Energy will be involved in national and |
international energy projects . The goal of the company is to provide services in the field of renewable energies in Germany and abroad . This includes the project planning , development , construction and operation of photovoltaic systems along with battery storage and systems for regenerative energy production from wind and biomass . Specific projects and services for partner companies are also planned .
The customers of profine Group can also benefit from the know-how of this group energy service provider and can
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design their own energy future in an environmentally and climate-friendly way through joint projects with profine Energy .
Dr . Peter Mrosik , owner and CEO of profine Group commented : “ profine stands for sustainability and the circular economy and we have a clear attitude and vision for this . Hence , the founding of profine Energy GmbH and investments in renewable energies are another logical step . We invite
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all our partners to join us on our journey .”
Markus Wirth , Wirth Group concluded : “ The goal is an overall strategy with which all international locations are converted to green energies . We have developed a professional plan for this . We bring the expertise from numerous solar projects to the partnership and will develop challenging projects .”
www . profine-group . com
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Cranking Customer Service up to Exceptional with AdminBase
» JACK BRUNSDON & SON , MANUfacturer of handcrafted wooden windows and doors , has been delivering high quality products since the 1940 ’ s , but attributes much of its success and longevity to exceptional customer service , which AdminBase has helped it achieve .
“ Jack Brunsdon & Son has always placed a firm focus on quality and accuracy in the products we make and the service we provide ,” explains Charlotte Whelan , Managing Director . “ To achieve that , we use the very best materials , machinery , and workmanship , but as customer service has risen in importance , software has also become an integral part of delivering high standards .
“ We started using the AdminBase system from Ab Initio 20 years ago to ensure our service levels and our communication with customers was exceptional . As any manufacturing and installation business will know , the day to day working environment is busy , which can make it
hard to keep track of all the incoming and outgoing information in the business . But thanks to AdminBase , our small team can easily access every customer record at any time . This means if a customer calls for an update on their order , anyone can answer that call and get to the information they need quickly and efficiently . It ’ s invaluable having all notes and documents pertaining to each customer safely stored in one place , as well as all the relevant financial information for each order .
“ In an increasingly competitive and challenging marketplace , window and door suppliers must not only offer the very best products , but the very best service too . AdminBase has helped us to achieve this for the last 20 years and as it continuously improves its offering with helpful amendments , we look forward to further expanding our use of the system soon .”
www . abinitiosoftware . co . uk
90 OCTOBER 2022 CLEARVIEW-UK . COM