INDUSTRY NEWS

» EPWIN WINDOW SYSTEMS HAS announced the introduction of its new Warehouse Management System ( WMS ) which went live at the beginning of July . Ray McGrady , Commercial Director at Epwin Window Systems , says the new system will deliver numerous benefits for customers . He commented : “ Everything about our WMS has been aimed at making customers ’ lives easier . The first difference they ’ ll notice is improvement in delivery paperwork , which will make booking in deliveries much quicker and more straightforward .”

The WMS means every customer delivery will include an exacting delivery manifest for each stillage delivery . It will identify which products are on each stillage , which will make handling multi-stillage deliveries much easier . There will be a reverse pick list for each stillage , so the first product on the list will be on the top of the stillage and the last one on the bottom , making booking in quicker .

The WMS has also enabled live dashboards to be implemented across customer services and order processing departments . These give live visibility of all orders , production and delivery schedules for greater transparency and instant customer updates .

Ray commented : “ Our WMS harnesses the power of intelligent technology to streamline operations and improve productivity and visibility for us and our customers . Feedback so far has been extremely positive and we know it ’ s only the start of the benefits it brings .”

Implementation of the WMS took place over a number of weeks at the end of June and beginning of July and was carefully planned and communicated to minimise disruption to customer schedules .

Epwin Window Systems is renowned for its commitment to continuous investment in its business and the WMS is the latest example of this . Further investments are already planned for later this year , including an automated vehicle delivery communication system that will enable ‘ live ’ tracking and a 30-minute pre-delivery text message to be sent direct to the customer for a streamlined process .

Ray concluded : “ We continually strive to improve our levels of service and support because we know it adds value to our customers ’ businesses .”

www . epwinwindowsystems . co . uk

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CLEARVIEW-UK . COM SEPTEMBER 2022

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