Clean Informer Magazine Autumn 2016 | Page 18

MARKETING IN THE AGE OF SOCIAL MEDIA THIS IS STILL YOUR BEST MARKETING TOOL FOR GETTING TONS OF REPEAT & REFERAL BUSINESS! By Joe Polish - RichCleaner.com I t doesn’t matter how long you’ve been in the business, the only way to “crack the code” and get a flood of repeat and referral business, is when you harness the hidden power of relationships. Communication is the backbone of a good relationship. And you need a cheap, simple, proven, time-tested way to communicate with your clients that will get you results. Ask yourself… “Do I Have And Unbreakable Bond With My Clients?” Right now, what happens when your client wants to reach you for a repeat job or to refer a friend to your company? It might be hard to believe that your name and number aren’t on the forefront of their consciousness, but it’s true. No matter how much they liked you, there is a good chance they can’t even remember the name of your business, let alone remember how to reach you. So unless you are actively in contact with your clients most of them are right smack in the middle of all your competition searching for you on the internet. Is that where you want your clients to try to find 18 you? Online, with your competitors vying for their attention? No way. Every one of your clients is being steam rolled with sales messages from your competitors DAILY! Remember, your clients are busy and distracted with life. And so it’s been said… “For Every Month That Passes That Your Client Doesn’t Hear From You They Forget About You By 10%...” If there is even a fraction of truth to that statement then it means in about a year from the last time you serviced their home …most clients are going to have a really difficult time remembering you at all. (Ouch.) So how could you harness the power of your client relationship so that you are always going to be the one that she calls again and again, no matter what? How can a super busy business owner, like yourself, easily nurture your relationships with your clients? How can you keep your business name and number within easy reach of all your clients regularly? The easiest, proven answer is a client newsletter. But, to be successful, it must be the right kind of newsletter…