Booking jobs from a clifftop in the middle
of the wilderness while on vacation.
from our errors, listening to our customers,
especially the complaints, reinvesting our
income into continuous improvement.It was
all about Growing the business, upgrading our
equipment, our image and our training. After
two years of market research, we relocated to
a better area. Rich in customers and poor in
competition.We needed more customers, more
jobs, just like everyone else, and the years went
by.
(and naive) proprietor can make, and if not for
my wife’s backup income I don’t think I would
have made it to year three.
Have you asked yourself, “what happens
after10 years of this?” “Will I still have as
much energy? As much enthusiasm as I do
today?” “will my knees, back and shoulder
The business was our baby. Just like a real baby.
hold out and be just as strong after cleaning
Born completely helpless and unable to support
32,000 steps? 2500 couches? 10,357 cushions?
or sustain itself. It needed constant attention,
Hauling 1500 miles of hose? How will you be
nourishment, love and most of all, patience.
holding up after moving 12,500 living rooms
With all these things it started to grow, and
full of furniture? Down on your knees to block
slowly, each day, became a little bit stronger, a
and pad every piece? And we haven’t even
little bit more independent. Until one day, it
mentioned the countless square miles of carpet
started to support.. us.
cleaning? I did a little calculating and figure I
personally have cleaned more stairs than if you
The next eight years were all about
climbed the CN tower four times.
brainstorming, business plans, marketing
meetings, trial and error, analyzing and learning
Try cleaning an entire gymnasium full of
furniture and carpets.
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