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SCI Launches AI Technology for Enhanced Customer Experience
As emerging technologies reshape the entire supply-chain , SCI , a nationally leading third-party administrator and payment processor , is pioneering new ways to improve the lives of those performing delivery work , leading the Industry forward through technological innovation .
Introducing SCI ’ s Doc Detection™ : built entirely by SCI ’ s in-house team of developers and IT specialists , SCI ’ s Doc Detection™ uses Artificial Intelligence to streamline and automate documents in ways our Industry has yet to see . When Owner Operators send SCI a photo of their pertinent documents , such as a Drivers ’ License , SCI ’ s Doc Detection™ retrieves all necessary info , updating Compliance and Onboarding records in SECONDS ! SCI ’ s Doc Detection™ highly reduces the need for manual data entry , cuts human error , and increases overall efficiency . By the end of 2023 , SCI ’ s commitment to technological improvements will have successfully removed the wait-time of verification and reduced the time to onboard drivers by 80 %!
On the theme of technological innovation , SCI recently launched its new mobile app designed specifically for its broker and carrier clients . With SCI Mobile , users can manage compliance records , view pay details , and check account information from the palm of their hand , anytime and anywhere .
SCI Mobile offers features tailored to Owner-Operators on the go , including :
• Document Upload Capabilities : Users can quickly upload documents like drivers ’ licenses , auto-registrations , vehicle inspections and more . This simplifies the verification process and eliminates bottlenecks in document collection .
• Real-Time Notifications : Users are alerted by instant notifications when settlements are processed , paystubs are available , and documents will soon expire .
• Account Status Monitoring : With a glance , users can check important account specifics like payment history , upcoming settlements , and available escrow balance . Vital financial data is visible in real-time .
• Access to Paystubs and Tax forms : Now easier than ever , 1099s and weekly payment stub details can be viewed or downloaded . Critical tax documents are accessible anywhere .
SCI Mobile works on any Apple or Android smartphone or tablet for ultimate flexibility . SCI Clients are encouraged to download SCI Mobile today from the iOS App Store or Google Play Store . “ We are invested in creating proprietary technology that brings value to our clients ,” said Peter Fidopiastis , President of SCI . “ SCI Mobile gives users the ability to upload the compliance documents they need and provides instant access to the payment information they want . This App is the backbone of SCI ’ s emerging AI platform that will make enrollment and payment processing painless .” CLDA
About SCI
Since 1996 , SCI has been dedicated to developing cutting-edge solutions that streamline administrative tasks and allow Owner Operators the business support they need . From payment processing , insurance programs , compliance solutions and retail products , SCI offers real people real solutions to streamline your back-office duties . Visit https :// sciadmin . com / to learn more . fall 2023 I customized logistics & delivery Magazine 71