to-end carrier is vital . Utilizing technology helps carriers with this . It enables you to plan and execute your routes and provide you with delivery feedback , further optimizing your operations and making you more efficient as an end-to-end carrier .
Carriers must also analyze the operational data to optimize delivery scheduling , streamline warehouse operations and collaborate with third-party logistics providers where applicable . This is all achieved by utilizing the right tech solutions . Carriers also gain insight into the status of important key performance indicators ( KPIs ) to identify areas for improvement and make the best decisions about which loads to take and how to deploy resources most efficiently .
These delivery technologies help carriers manage different aspects of the delivery process , and they take into account a variety of different needs . That means the same system can provide optimal support for a carrier serving a furniture store , a clothing outlet , a hardware company , or even a customer dealing in hazardous chemicals . Systems with that type of breadth and flexibility will be mandatory as carriers seek to broaden their reach to serve more of this growing market .
Regulatory mandates will force carriers to embrace network-based technologies further to stay compliant
Real-time visibility is especially critical here , as it empowers carriers to keep drivers moving and reduce delivery miles while sending customers the most up-to-date information about delivery status .
Multi-industry carrier solutions
Carriers are serving an increased number of industries regularly . Previously , carriers were focused only on one or a handful of industries . The outdated technology they used was also targeted at only a few industries . As more carriers broaden their service portfolio to shippers , delivery technologies have to make the same leap forward . We ’ ve already seen this effect , but it will be more prevalent in 2024 . Last-mile , multi-industry carrier services will become more valuable by employing technologies with more flexibility , addressing different industry-specific requirements with ease .
Carriers serving industries with special safety and security needs , especially those mandated by regulation , will find real-time , network-based technologies necessary to stay in compliance , now more so than ever .
Refrigerated vehicles , for example , must keep items like perishable foods and medications at a specific temperature for delivery . Advanced technologies will provide more detailed information for carriers in 2024 , delivering time-sensitive shipments . Even a missed exit on the highway that adds extra miles to a delivery schedule for time-sensitive items can quickly become a serious issue . This tech allows carriers to minimize unpredictable problems , enhance future loads , and ensure compliance from pick-up to delivery .
The Environmental Protection Agency ( EPA ) regulates the emissions vehicles can produce . The Food Safety Modernization Act ( FSMA ) and the Drug Supply Chain Security Act ( DSCSA ) have
32 customized logistics & delivery Magazine I FALL 2023